Everything is an ordeal. Notaries leave early. Josh was one of their best employees but he left. Far from the “home town bank” image they want to advertise. Really it is a disappointment to write this review but people should be aware of this branches short comings before investing in it. Very poor customer service. Spoke with the head office already once about some of the games they were playing, just not worth wasting my time on the phone to fix issues.