Rouse Family Eye Care

Excellent atention.

I went to get progressive lens as I’m starting to need reading glasses and the constant on and off is getting annoying. I have a slight amount of astigmatism that lasik wasn’t able to correct, so I was looking forward to that as well. Short story is that I was talked into the reading glasses that instantly gave me a lot of eye strain and my first migraine after 5 years ( Not a headache, but a migraine with the associated pain, auras, vomiting, etc – 100% zero fun). I called about modifying my prescription and we agreed they’d call me back and I warned them that time my of the essence as I’m moving. They didn’t call back. I went to the store and after back and forth about my problems, it became obvious that it wasn’t worth the effort to pursue further. It seems most likely that the prescription is just not suitable for me, but they seemed unwilling or unable to do anything. I gave them back the glasses for recycle (hopefully for somebody needy).

They told me come back if I change my mind which left me wondering what they thought my options were. To me, my options were between “migraines” or “no migraines”. That’s a no-brainer: “no migraines”, please.

I’m waiting another year for my insurance to reset so I can go to a different practitioner. They seem nice enough, but sadly, it didn’t work for me.

I’ve been going to Dr. Rouse for years. The care and service have been outstanding.

Great staff they are friendly, knowledgeable. They go out of very way for the customers ! My kids,my husband and myself have been patients there for 4 years. Recommend highly !

Dr. Rouse and his team is amazing, professional, and attentive to detail. They respect your time and are well prepared for your visit. Dr. Rouse is very patient, respectful, and even took the time to explain everything (since I am in school learning everything). There is so much kind and wonderful things I can say, but you honestly have to experience the professionalism and love at this office for yourself!