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Vacation Village/Daily Management…. What a horrible experience. Booked 2 units for a 3 night stay…to attend a seminar with 2 long days. The idea was to go up Friday, buy groceries to go to the room and eat. Saturday morning, discovered blow-dryer didn’t work. Saturday afternoon on lunch break, we found out that the $100 worth of groceries that were in the fridge, we couldn’t eat because they were frozen and ruined. We checked out on Sunday, instead of staying. The attempt to recoup a partial refund for the night we didn’t stay and money lost (over $250) was met with rudeness and hostility and blaming us for not reporting things in a more timely manner (we apparently were supposed to miss part of the expensive classes we paid to attend to report to resort that they were not delivering on what was paid for). We were offered a $30 refund for the disaster. Please note we were offered, have yet to see that.
Resort was old but clean. Beds are horrible. Beware of fridges.
This staff is not living up to the Vacation Villages tradition.