Citibank

don’t waste your time here. worst service ever. I made an appointment with Angela on Saturday and it is confirmed via email. When I come in on Saturday, they told me Angela does not work today. The other guy worked there told me Saturday go by appts only, so he couldn’t help although he has time…

Extremely slow each and every time I come here. I am here right now and they have one teller working and she is super slow, her last name is Ibanez according to her name tag on the counter.

I really do not recommend this bank. Maybe a part of the staff is nice, but the services and the bank in general is awful ! A lot of friends and me had a lot of issues with this bank.

Worse customer service ever. You go to the branch and they don’t want to help or do anything. they always say call customer service. what is the purpose to have a branch. and now they don’t take cash. A bank that doesn’t take cash. horrible I’m closing all my account with them!

When you come in to see a representative and sign in you are ignored while there are six employees doing nothing. They seem to think they are at a cafe at lunchtime. Terrible terrible service. I have waited 55 minutes so far this time. If you need to get to your safe deposit you have to sign in and wait. The last time I waited one hour and 30 minutes and then left. I can’t believe how mismanaged this branch is