Bank of America (with Drive-thru ATM)

I tried to deposit a check, and I guess that i used before i forgot because I was cleaning out my room, and they charged me a fee for that.

They do not answer the phone

Horrible bank. No drive thru. Setup an account and provided them the info on my DBA and they failed to include it in setting up my account. Now im sitting on a bunch of checks I can’t deposit

Good luck trying to get a live person on the phone. Terrible customer service

I’ve been to this location four times and all four times I’ve been rejected to deposit a check. These people don’t know their own rules. This week I went to deposit a pretty big check from an insurance claim settlement. The teller had no idea what do with it. My mortgage company (which is another bank) had endorsed the check already, the teller told me that I needed to get another stamp to certify that their original endorsement was official. I told them this wasn’t necessary because on a previous occasion when I needed this to happen in wasn’t necessary. She took me to see the manager, the manager didn’t even stand up to greet me, she said I needed to get it certified or I couldn’t do anything. I said, just run the check if it bounces it bounces. She declined my request and told me to not tell her how to run her business. I said how come every time I come into this branch its always an issue, she said ‘maybe every time you come into this branch you don’t bring the required documents’. I left, from the parking lot opened my mobile app, tried e-deposit and in about 10 hours the funds were available.

These people are INCOMPETENTS.