Dr. Mark S. Dorfman, MD

Not a good experience, I will not be going back . The assistant young lady who brought us in room was great , doctor did his job , but the staff at checkout, as well as in area for eyeglasses sales was very poor , very disappointing . Checkout girl was not very kind . I got confused about the paper she gave me , and she spoke and looked at me like I was dumb . Same as the lady in the eyeglasses sales . I had asked questions and it was apparently annoying her , but it was my first time there and getting glasses . They are not trained or equipped with patience or social skills then they should be replaced . Not to mention the rude gentleman who booked our appointment . Incredible ! They do not care how their staff treats customers clearly . All of them could take a lesson from the young assistant ladies.

I was very surprised to see negative reviews on this site. The office is amazing .. the staff have always been great with my son and (most importantly), diagnosed his problem and have corrected his vision. This was an on going problem for 7 years. I was told the Dr Dorfman is the best and I would go out on a limb to say I agree….

Office staff is helpful & Dr. Dorfman is great with all of my kids.

Terrible experience. Dr. Mark D was nice and I think is a good specialist, but finally you only spend some few minutes with him. Prior the meeting with Dr, the assistant do the basic examinations and she was really unrespectful. Our daughter was scared, because was her first time, the assistant laugh all the time because she was crying, asked to us if she had any behavioral problem, was really rude with her comments and she threatened to our daughter saying hat the parents would have to leave the office if she didn’t cooperate.
We don’t recommend anyone with kids less than 10 years old to visit this doctor. There are plenty of good specialist in the area, that is a commodity, but give a bad experience to your kids is something that will last in their memory.

Dr. Dorfman is great, but don’t order your child’s glasses from the office. The optical department is awful. After being told my son needed glasses I decided to order them from their optical department to ensure proper fit and prescription. I have to say I am so disappointed with this department, after many phone calls and waiting ten days our glasses are still not ready. I called and spoke to the optical department manager, who now told me they would be in on Monday, almost two weeks after I placed my initial order. I am not holding my breath since I was told on Wednesday that they promised they would be in by the end of the week. It’s unacceptable when you’re dealing with children.