CVS

Terrible customer service experience at the Pharmacy (coming from someone who works in customer service) I’ve been needing medication for migraines and headaches I get due to a previous head injury and called the pharmacy previously to check to see if my prescription was ready. The man who answered the phone happily told me it was ready for pickup but never double checked to ask about my insurance, etc.- so I didn’t think it would be a problem. I went to go pick it up and after the woman at the counter asked for my insurance card and took over 10 minutes typing away, she finally stated that my insurance doesn’t work at cvs and that I would have to have Walgreens transfer it….That would’ve been really nice to know BEFORE I went to the store. Terrible lack of communication and care for the customer as this was a serious injury and I suffer without the medication for my migraines

CVS vitamins, supplements and pharmacy always has good BOGO, coupons prices

Last Friday June 14th I went there and asked the guy at the counter if they took passport pictures. He said yes and took pictures to my 3 kids and me. Without showing to me the pictures, he printed them and showed them to me already printed. When I saw my son’s, pic, I Iwas really surprise as he was facing down to the floor!!!. I told him that that pic was not valid and he replied that it was ok because “the system” returned ok to him. I insisted on the obvious fact that a passport’s pic can’t be facing the floor but he answered again and again that the system says that the pic was ok so it was not his fault. I showed him an official webpage explaining the directions for a passport’s pic to be valid and told him that if he sells passport’s pics he has to follow the official directions for them, but he gave me his back. Then I asked him to talk to the manager and he answered that no body was there.
Really bad experience.

Closing hours say 10 pm. Twice now tried to get medicine at 9:54 and 9:56 and both times store was already closed. Wonder if corporate is aware that the doors get closed before the published time.

Located on Indian Trace, next to McDonald’s. Very complete, has everything you need. Pharmacy is great, very good service, nice customer service. Store is large, clean and not to cold. If you have prescriptions sent hear they will call you for pick up, very polite and fully bilingual.